357qk Privacy Policy

01 About This Policy

This Privacy Policy describes how 357qk collects, uses, stores and protects personal information belonging to players who register or use the platform. It applies to every interaction you have with 357qk — through the main website, the mobile app, customer support channels and any other interface we operate.

By creating a 357qk account or continuing to use the platform, you acknowledge that you have read this policy and understand how your data is handled. If you have any questions about anything written here, you are welcome to contact our support team for clarification.

This policy should be read alongside our Terms and Conditions, which govern the overall use of the platform. Where the two documents address the same topic, they are intended to be read together rather than in isolation.

02 What Data We Collect

357qk collects personal data in several ways — directly from you when you register or contact us, automatically as you use the platform, and from payment providers when you deposit or withdraw in PKR. The categories of data we collect are set out below.

We do not collect sensitive personal data such as ethnic origin, religious beliefs, health information or biometric data unless specifically required for identity verification purposes, in which case we will inform you at that time.

03 How We Use Your Data

357qk uses the data we collect for specific, legitimate operational purposes. We do not use your data for purposes beyond what is described in this policy. The main reasons we process your personal data are:

• Account creation and management — to register your account, verify your identity and maintain your player profile
• Processing PKR deposits and withdrawals — to facilitate transactions through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods
• Platform delivery — to provide access to casino games, sports betting markets including cricket and PSL, live casino tables and fish games
• Responsible gaming — to monitor for signs of problem gambling behaviour and apply account limits or restrictions where appropriate
• Security and fraud prevention — to detect and investigate suspicious activity, unauthorised access or potential fraud
• Customer support — to respond to your queries, resolve account issues and process complaints
• Platform improvement — to analyse usage patterns and improve the functionality and performance of the platform
• Communications — to send you information about your account, promotions you have opted into, and important service updates

04 Payment Data & PKR Transactions

All financial transactions on 357qk are processed in PKR. When you make a deposit using JazzCash, Easypaisa, Raast or bank transfer, the relevant payment provider will handle the transaction on our behalf. The data shared with payment processors is limited to what is strictly necessary to complete the transaction.

357qk does not store full card numbers, full mobile wallet PINs or complete bank account credentials on our own servers. Payment data is processed through secure, encrypted connections and handled by the respective payment providers under their own data protection policies.

Transaction records — including the amount in PKR, the payment method used, the date and the transaction reference — are retained in your account history. These records are necessary for account management, withdrawal processing, dispute resolution and responsible gaming monitoring.

05 Sharing Your Data

357qk does not sell, rent or trade your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors — JazzCash, Easypaisa, Raast, banks and other supported payment providers receive only the transaction data needed to process your PKR deposits and withdrawals.
• Identity verification services — where we are required to verify your identity before processing a withdrawal, we may share relevant documents with a third-party verification service operating under strict data protection obligations.
• Technology and hosting providers — companies that help us host and operate the platform may process your data as part of providing those services. They act under our instructions and are not permitted to use your data for their own purposes.
• Legal and regulatory requirements — we may disclose your data if required to do so by applicable law, a court order, or in response to a legitimate request from a law enforcement authority.
• Fraud prevention — in cases of suspected fraud or account abuse, we may share relevant information with other platforms or industry partners operating shared fraud prevention systems.

In every case where data is shared with a third party, we take reasonable steps to ensure that party handles your information with the same level of care we apply ourselves.

06 Cookies and Tracking

357qk uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players are using the site. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential cookies — these are required for the platform to function. They keep you logged in, maintain your session and ensure that security features work correctly. You cannot opt out of essential cookies while using the platform.
• Functional cookies — these remember your preferences, such as your preferred language settings and game lobby filters, so you do not have to reset them every visit.
• Analytics cookies — these help us understand how players navigate the platform so we can improve the experience. Analytics data is aggregated and does not identify individual players.
• Session cookies — these are temporary and are deleted automatically when you close your browser. They are used to maintain your login state during a single session.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the platform, including login and session management.

07 How Long We Keep Your Data

357qk retains your personal data only for as long as it is needed for the purpose it was collected, or as required by law. The general retention periods we apply are:

• Active account data — retained for the full duration of your account and for a period afterwards to handle any post-closure queries or disputes.
• PKR transaction records — retained for a minimum of five years from the transaction date to satisfy financial record-keeping requirements.
• Identity verification documents — retained for a minimum of five years from the date of verification or account closure, whichever is later.
• Support communications — retained for up to three years from the date of the last communication in a support thread.
• Technical and usage data — typically retained for up to 24 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required and no legal obligation requires its retention, it is securely deleted or anonymised so it can no longer be associated with you.

08 Security Measures

357qk takes the security of your personal data seriously and applies a range of technical and procedural safeguards to protect it from unauthorised access, loss, misuse or disclosure. The measures we have in place include:

• SSL/TLS encryption for all data transmitted between your device and the 357qk platform
• Encrypted storage for sensitive account and payment information
• Access controls that restrict which staff members can view personal account data, based on job function
• Regular security reviews of our systems and infrastructure
• Two-factor authentication options available to players for account login

While we maintain strong technical protections, no online platform can guarantee absolute security. You are also responsible for keeping your own login credentials safe. If you believe your account has been accessed without your permission, please contact our support team immediately.

09 Your Rights

As a player on 357qk, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team:

• Right of access — you can request a copy of the personal data we hold about you at any time.
• Right to correction — if any of your personal data is inaccurate or out of date, you can ask us to correct it.
• Right to deletion — you can ask us to delete your personal data. Note that some data must be retained for legal or financial record-keeping reasons and cannot be deleted on request.
• Right to restrict processing — in certain circumstances you can ask us to stop using your data for specific purposes while still retaining your account.
• Right to data portability — you can request that we provide your data in a structured, machine-readable format.
• Right to object — you can object to our use of your data for marketing purposes at any time.

We will respond to all data rights requests within a reasonable timeframe. In some cases we may need to verify your identity before processing a request to ensure data is not disclosed to the wrong person.

10 Children and Minors

357qk is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not attempt to register an account or use the platform in any way.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have accessed the platform using your account details, please contact us immediately so we can take appropriate action.

11 Changes to This Policy

357qk may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised date at the top.

For significant changes that affect how we use your data in a material way, we will notify registered players through their account contact details where possible. It is your responsibility to review this page periodically. Continuing to use the 357qk platform after a revised policy has been posted means you accept the updated version.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern about how your information is being handled, please reach out to our support team. You can contact us through the live chat feature on the platform, or by emailing us at the address listed in the footer of this page.

We aim to respond to all privacy-related queries as promptly as possible. For matters related to account data access or deletion requests, please have your registered contact details ready so we can verify your identity before processing the request.

For general platform questions, visit our FAQ page. For information about our gaming rules and account policies, see our Terms and Conditions.